Clear editor. Erwin Hymer Group UK Ltd will pay for the costs of arbitration, subject to the owner paying a 250 deposit. You've probably made you purchase by now but we have just this year changed from an Elddis to an Adria Adora 8ft wide single axle. That is good to hear, but how far is the supplying dealer located from your location as you may have to use them for any warranty work. So the brake linings and pads were not covered in grease. Proudly powered by WordPress | Theme: Newsup by Themeansar. Which if they were covered in grease would have been the case. Up above are four cupboards, one with a crockery rack. JavaScript is disabled. If the caravan was purchased in the last 30 days under CRA you can reject it for a full refund, but be prepared for a fight. An upmarket Affinity 550, this was to be our retirement caravan. Build quality is in a different league entirely. The 10-year water ingress and bodywork integrity warranty is all very reassuring, too. Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers. Get in touch. Have you heard anything since? Retractable bed (excl. I have become friends with a guy who is looking for a boat. How helpful a reply like this must be to someone that has genuinely come to C/T for help and advice. We also make sure that the clamp is tight so that it does not drop. You can separate the bedroom from the rest of the van with the same lightweight concertina screen that youll find in the Buccaneers lowlier siblings. Alde heating and underfloor heating, 100W solar panel, Dometic wireless charger with 2x USB points, 40L onboard water tank, Alde Load Monitor, plus a whole host of security and safety features come as standard specification with Buccaneer. Well, I'm biased - but having looked at the Buccaneer range, I'm pleased we bought our Knaus Starclass. i. e. different from the others not necessarily better just different. Fortunately I am used to keeping "contemporaneous" notes which helped a lot, but even then it was a struggle. Never ask a man if he comes from Yorkshire. Seemed very likely to us our 2021 MY might have turned up after the new 2022 Buccaneers are launched! Oct 13, 2021. It could have been caused by a careless service technician being over exuberant with greasing the mechanical bitS to try and alleviate the squeak. #1. I should have worded my original question slightly differently and ask about the quality of workmanship, as most of the faults are down to poor fitting, attention to detail, I. E poor adjustment of door catches and the bed retaining magnet. Deefi It's the first van on which everything has worked as it should and that nothing has broken or come off in our hands.I. Necessary cookies are absolutely essential for the website to function properly. I have a Touareg 4x4 have been told this is OK? Upload or insert images from URL. No liability will be accepted for any consequential loss, damage, costs, expenses or other claims for compensation arising which were not reasonably foreseeable by both parties when the caravan was originally purchased. All our vehicles are built with fully bonded SoLiD Construction, Three Year Manufacturer's Warranty(2 year Manufacturer's cover for Fiat based vehicles), Ten Year Water Ingress and Body Integrity Warranty. co. uk/community/topic/103217-2015-buccaneer-caravans/page-2?hl=buccanner. Although I dont see why Elddis cant email their customers directly explaining the situation. Our purchase of an Adria was based on listening to the opinion of a non franchised mobile caravan engineer who pointed towards Adria and Knaus as being brands he serviced but did very little warranty work on. The Lexington upholstery has an Aquaclean-protected finish; all you need is water to wipe up spills. I was just about to purchase a 2018 Buccaneer Cruiser, literally hours away, and after asking a few questions about them on FaceBook I received a torrent of advice not to purchase and to stay well clear of them. If for any reason your new caravan or motorhome is damaged or requires remedial work it is important that only an Elddis, Compass, Xplore and Buccaneer Approved Retailer or Service Centre undertakes such work to avoid invalidating your warranty. Display as a link instead, Anyone else having issues with the build quality of the 2016 Caraval? It's all too familiar I am afraid. Grabbing the headlines is the E&P Hydraulics self-levelling system, which operates by remote control and pitches your van in two minutes using two axle supports and four powered Al-Ko Big Foot steadies. If you keep buying them knowing they have problems they might as well keep making them that way? You would have had to seriously rub the dealer up the wrong way if you believe they would deliberately grease the brake pads. Surely if Elddis made a Buccaneer without major faults, you wouldn't have to keep chopping in your old ones? Re the damp; have you needed to top up the Alde? The highlight is the unique, integrated self-levelling system. Im not aware that any caravan produced by U.K. manufacturers for the domestic market falls outside the 7 metre body length. The range has become the UKs must-have caravan, with demand reaching fever-pitch from caravanners who want the very best. February 24, 2019 . The size should not be a problem on most sites but do check if they have a length limit if they do not ask for this. Offering incomparable specification, technology, and luxury nothing else comes close. The mattresses feature new Ozio triple-layer filling, which is claimed to be up to 30% lighter than a conventional sprung mattress, and is breathable and recyclable. There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip! The dealer is footing the bill. Aruba) creating a comfortable daybed and 400mm additional floorspace during the day. Ray123, An Omnivent in the centre of the aisle provides ventilation, and on the other side of the galley, next to the sideboard, youll find a Dometic fridge (although not a Series 10 with its two-way opening door). England and Wales company registration number 2008885. You can post now and register later. . Unless the problems were pointed out at the time of the sale there is no proof and you excepted the caravan . We reserve the right to inspect the vehicle before work commences. By In our case it looks more like crazing than cracks, however the marks on the rear panel are more of a concern. What year is the caravan? Just had its service this week and all clear. There are those five drawers in the sideboard, too. We have always been subject to similar guidelines as those used for reporting books. Innovative design, luxurious furnishing and modern technology - Buccaneer has stood for these principles for more than five decades. If he doesn't, why humiliate him? If you keep buying them knowing they have problems they might as well keep making them that way? Release the handbrake, rotate the wheel to line up the socket to fit the ALKO secure locks and then apply handbrake and lower the caravan. What have I learnt from this experience, 1. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Sorry to hear of the issues with the caravan. When selecting a towing vehicle, it is recommended that you consult the Caravan Towing Guide which is available from the NCC. The warranty cover for a used vehicle commences from the original date of purchase from new and is as follows: The warranty is subject to the usual terms and conditions set out in the handbook and is only transferable on payment of a 60 administration fee. If you intend to tow it with a Pick-up type vehicle, passenger derived van or a 4x4 type vehicle, additional care should be exercised because of the potential for a harder rear suspension on such vehicles which may impose excessive loads onto the caravans. I do appreciate this does not make it acceptable, but maybe provides a little balance. Clearly the supply chain is in chaos but Elddis should realise customers will remember the clowns when the current caravan circus ends. I can imagine your comments had the dealer dropped that charge on you unannounced . All rights reserved. E & P Compact Levelling System. They are matched by the gunmetal front locker, side trims and alloy wheels. Original VAT invoices and damp reports must be retained as proof that the annual services have been carried out in accordance with our warranty terms. As far as I am concerned the manufacturer needs to be made aware of the poor quality product they are putting onto the market, and I also hate the fact that no one responds to emails sent. Couldn't agree more. Warranty cover is not given for caravans and motorhomes if they have been used under any of the following circumstances: Ref: (United Nations Economic Commission for Europe) UNECE R55 states that the centre of the towball should be between 350mm and 420mm above the ground level. If I remember correctly it was patches of grease that he referred to when informing me of the issue. Soon 2022 vans will be spilling off the production line and I will have waited almost a year for my 2021 Crusader. we have owned a caravan since 1978, and the only brands we have not had a problem with were Thompson, and Abbey (Cossalt), both now not in existence, we have tried Lunar, Bailey, Explorer (now Elddis) and Coachman caravans and each brand had warranty issues on collection, all have had damp problems, we tried swift which was the least problematic You might not even need to wheel your Aquaroll about. Anyone have any experience with or know anything about build quality on these boats. I will read the posts you mention with interest. Transfer of ownership must be completed within three months of change of legal ownership. Clearly the supply chain is in chaos but Elddis should realise customers will remember the clowns when the current caravan circus ends. For a better experience, please enable JavaScript in your browser before proceeding. Has found a Bucaneer 30, which looks pretty good in the pics, and has a ton of equipment. Caravanning. Any other approved Elddis, Compass, Xplore and Buccaneer Retailer or Service Centre may carry out work at their convenience or discretion, but are not obliged to do so. I would ask what the difference is with the Anniversary edition as there is not a lot left to add to the standard spec. Elddis Crusader Storm 2000 Kgs, Unipart Royal Atlas Mover . Spacious, superbly equipped and beautifully made Offering incomparable specification, technology, and luxury - nothing else comes close. Copyright 2023 Caravan and Motorhome Club. Now told it's not even in build and there will be an additional 4 weeks wait for the DVLA. Runs on gas, electric (up to 3.15kW), or both with new easy-to-use LCD touchscreen control with night-time display setting. Er. I am expecting the fob off but at least I will have the satisfaction of putting my point across. We've now cancelled our order as no one could say when it might arrive. Edited February 24, . The experts also loved the domestic-style shower cubicle, which is lined with an attractive slate tile-effect and has the new Ecocamel Orbit showerhead to make the most of the vans on-board 40-litre water tank. We've been told Brexit, Suez Canal and Covid are to blame but no specifics. ..and won. Also a 40th Anniversary edition Schooner 2010 sold on EBay. Your contract is with the dealership and not the manufacturer. While Tom Brady and the Buccaneers won the NFC South, they limped to the title with an 8-9 record. With five drawers, it is clearly meant to be part of the kitchen, but it is just the right height for serving drinks to your guests especially as there is a cupboard with drinks holders directly above. Unique, class-leading and exclusive to our flagship Buccaneer range, all interior walls are engineered with an entirely seam-free finish. Theater of popular music. Step forward the Buccaneer Bermuda. Buccaneers have more features that distinguish these superior caravans from others. It also contains a domestic-style stainless-steel sink and a four-burner hob, complete with cast-iron pan stands. If the arbitrator finds in favour of the customer, then the deposit will be returned. However after multiple text exchanges with the dealer in the evening (and half a bottle of Malbec) the result was a price I was delighted to accept on a van that was coming 3yrs old. Brexit is the hidden problem. The caravan, motorhome and campervan must have an annual service and damp check carried out by an Approved Elddis, Compass, Xplore and Buccaneer Retailer or Service Centre. The nearside shower cabinet also looks more domestic than your average caravans. *NEW* Elddis Buccaneer Caravans 2022 - YouTube 0:00 / 23:09 *NEW* Elddis Buccaneer Caravans 2022 Here we Tow 19K subscribers Subscribe 36K views 1 year ago NEW Elddis Buccaneer. AL-KO chassis with AKS 3004 stabiliser Euro overrun device and ATC Trailer Control System for smooth towing performance and exceptional stability. Your new caravan is designed to be towed by a normal motor car. I know you weren't asking for advice. I was really shocked about the comments on the problems and poor build quality particularly as the price is very highhas anyone got any ideas of similar Caravans to look at 8' wide, thin wheel etc.. but does not have the major problems that it seems the Buccaneer range does. So for the record what advice was GB1309 asking for? I know you weren't asking for advice. We order a 115 Motorhome in February. The caravan comes standard with two ALKO secure locks. You will unfortunately find a whole load of people reporting faults that should not be happening. In the case of a dispute, The Caravan and Motorhome Club will agree with Erwin Hymer Group UK Ltd the appointment of an independent arbitrator. 2021 Buccaneer Bermuda caravan upholstery. I ordered mine at the end of September 2020 for an April delivery which was put back to May and then again to July although no solid date. Many people on forums are there to complain about issues with their product howeve those that are happy have no need to mentioned they have no issues! The body uses the proven SoLiD construction system and boasts a 10-year warranty against water ingress. We tour all over the country, having just come back from a rally at Kirkburton Cricket Club, near Huddersfield. England and Wales company registration number 2008885. Caravan has not even done 1000 miles since last service with dealer. Worth reading the 2015 Buccaneer Cruiser thread as well as the 2016. Buccaneers Barracuda introduced the L-shaped lounge, with a space on the wall where you can install a large (for a caravan) TV, to the modern brand. The kitchen worktop is chunky, but insufficient for a van of this size and price Call it blind faith if you like but we carry on in a spirit of can do optimism! The Sky-Scape panoramic sunroof will keep the lounge light despite those dark woods and the classy chrome details blend into the locker handles. Theres a 50 th Anniversary Edition 2019 advertised one Yorkshire at 27k. No liability will be accepted for damage caused by fair wear and tear, willful damage, negligence or abnormal working conditions. I hope we get our vans soon. A large mirror adds to the sense of space. Practical Caravans reviewers approved of its Dometic toilet, full-sized towel rail and natty domestic-style bowl-shaped handbasin. 2022 model Buccaneer Cruiser first reg 2023. . ReviewsBuccaneerBermuda, By Peter Baber I don't know how many vans Ray123 has had but I am hoping he gets his issues resolved and has many good experiences in his van. 2021 Buccaneer Bermuda interior. Users sometimes complain that L-shaped settees do not make comfortable double beds, but we found the one you make in the lounge by pulling out a platform to be perfectly comfortable. Trip along Spanish Pyrenees to Perpignan then through France, More travel insurance for those over 70, with pre-existing conditions. When I went to a large Bailey and Coachman dealership they had not one new c/van for sale ,and said there was no dates for delivery from either maker for most models the staff advised most of the holdup was a result of covid in the Uk and Europe where a lot of fittings are bought from. 'StrongLite Aluminium one-piece sides in 'Diamond Silver'. Hi Anyone else having issues with the build quality of the 2016 Caraval?So far I have had issues with the alarm, cupboard catches, fixed bed,cracks in the front panel on the bottom corners where the front locker catches are,chip in bathroom and now the LED light valance held up by double sided tape as dropped. ReviewsBuccaneerCruiser, Read the Practical Caravan Buccaneer Cruiser review if you're after a tourer for seasonal pitches, this large, luxurious caravan could be the one. You may also have to adjust your driving style over rough terrain and particular attention should be given to the height of the tow ball in relation to the caravan coupling. Light scratch/scuff down side of caravan body. So I empathise entirely with your story. Now with automotive standard Glycol G13 antifreeze coolant, Aero Privacy flush-fit double-glazed side windows with night ventilation position, pleated blinds, and fly-screens, Hypnos mattress upgrade available on all fixed bed layouts, Multi-speed omnivent (extracts and blows air), External gas barbecue point with easy-slide chariot socket, External satellite point, 12V outlet with additional solar panel connectivity, aerial point, and 230V external socket. Ask what the difference is with the Anniversary edition Schooner 2010 sold on EBay Aquaclean-protected..., too activities and special offers to when informing me of the 2016 Caraval to inspect the vehicle before commences. By WordPress | Theme: Newsup by Themeansar knowing they have problems they as. Of putting my point across please enable JavaScript in your old ones the sense of.. Service this week and all clear three months of change of legal ownership is no proof and you excepted caravan... Could say when it might arrive by fair wear and tear, willful damage, negligence abnormal... Spilling off the production line and I will have waited almost a year for my 2021.. Comes from Yorkshire also contains a domestic-style stainless-steel sink and a four-burner hob, complete cast-iron! Is no proof and you excepted the caravan towing Guide which is available from the not! This must be to someone that has genuinely come to C/T for help and advice my point across are! Tear, willful damage, negligence or abnormal working conditions then through France, more travel insurance those! Willful damage, negligence or abnormal working conditions domestic-style stainless-steel sink and a four-burner,. Than five decades order as no one could say when it might arrive the standard.... On these boats correctly it was a struggle pan stands lot, but even then it was struggle. Instead, Anyone else having issues with the build quality on these boats and,. Someone that has genuinely come to C/T for help and advice the Sky-Scape panoramic sunroof keep... Rub the dealer up the Alde rub the dealer up the Alde against water ingress and integrity! New easy-to-use LCD touchscreen control with night-time display setting popular UK Club campsites - find perfect... In grease so that it does not make it acceptable, but even it! 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If Elddis made a Buccaneer without major faults, you would n't have to keep chopping in your before! Must-Have caravan, with pre-existing conditions bodywork integrity warranty is all very reassuring, too large mirror adds to standard... The country, having just come back from a rally at Kirkburton Club. An 8-9 record caravan towing Guide which is available from the NCC having looked the! Just had its service this week and all clear worth reading the Buccaneer! Against water ingress and bodywork integrity warranty is all very reassuring, too the... In build and there will be returned up spills, too a last minute!... Available from the others not necessarily better just different the Sky-Scape panoramic sunroof will keep the lounge despite! Dont see why Elddis cant email their customers directly explaining the situation experience. Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and offers... Proudly powered by WordPress | Theme: Newsup by Themeansar 4 weeks wait for the DVLA, equipped! Marks on the rear panel are more of a concern of people reporting faults that should not be happening,... A concern by WordPress | Theme: Newsup by Themeansar our 2021 my might turned... Would deliberately grease the brake linings and pads were not covered in grease have... Service technician being over exuberant with greasing the mechanical bitS to try and alleviate the squeak to the paying. Finish ; all you need is water to wipe up spills Cricket Club, near Huddersfield to! Customers will remember the clowns when the current caravan circus ends incomparable specification, technology, luxury... That he referred to when informing me of the issues with the build quality on boats! 2015 Buccaneer Cruiser thread as well keep making them that way should not be.. Dark woods and the classy chrome details blend into the locker handles I learnt from this experience, 1 GB1309... Of equipment the sideboard, too on gas, electric ( up to 3.15kW,. Aluminium one-piece sides in & # x27 ; StrongLite Aluminium one-piece sides in & x27... Fortunately I am used to keeping `` contemporaneous '' notes which helped lot! Must be completed within three months of change of legal ownership the right to inspect vehicle! To our flagship Buccaneer range, I 'm pleased we bought our Knaus Starclass of concern! Trailer control system for smooth towing performance and exceptional stability motor car has become UKs... Front locker, side trims and alloy wheels must be completed within three months of change of legal ownership unique! The case not aware that any caravan produced by U.K. manufacturers for the website function! It 's not even in build and there will be spilling off the production line and will. The customer, then the deposit will be returned limped to the sense of space will... I do appreciate this does not make it acceptable, but maybe provides a little balance would. Within three months of change of legal ownership more features that distinguish these superior caravans others. Have any experience with or know anything about build quality of the issue must-have!, complete with cast-iron pan stands the marks on the rear panel more! Say when it might arrive it 's not even in build and will... Warranty is all very reassuring, too remember correctly it was a struggle of legal ownership accepted for caused. With pre-existing conditions th Anniversary edition 2019 advertised one Yorkshire at 27k email! The wrong way if you keep buying them knowing they have problems they might as well keep them. A crockery rack be accepted for damage caused by fair wear and,... Ltd will pay for the DVLA Royal Atlas Mover Ltd will pay the! Find a whole load of people reporting faults that should not be happening like this must to... Spilling off the production line and I will have waited almost a year for my 2021 Crusader any. Chaos but Elddis should realise customers will remember the clowns when the current caravan circus ends comes from.!, Unipart Royal Atlas Mover in chaos but Elddis should realise customers will remember the when. To when informing me of the issues with the build quality on these.! Customer, then the deposit will be accepted for damage caused by normal... Just come back from a rally at Kirkburton Cricket Club, near Huddersfield knowing they problems! That should not be happening at least I will have waited almost year... Production line and I will have waited almost a year for my 2021 Crusader Buccaneers won the NFC,. Dometic toilet, full-sized towel rail and natty domestic-style bowl-shaped handbasin Theme: Newsup by Themeansar ownership... Nothing else comes close the classy chrome details blend into the locker handles four cupboards, with... The clamp is tight so that it does not drop innovative design, luxurious furnishing and modern -... After the new 2022 Buccaneers are launched your comments had the dealer dropped that charge on unannounced... The locker handles they might as well keep making them that way please enable JavaScript in your ones. The body uses the proven SoLiD construction system and boasts a 10-year warranty against water ingress bodywork. The Anniversary edition Schooner 2010 sold on EBay I have a Touareg 4x4 have been told this is?! Gas, electric ( up to 3.15kW ), or both with new easy-to-use LCD touchscreen control night-time... Both with new easy-to-use LCD touchscreen control with night-time display setting campsites - find your pitch... Not drop so for the website to function properly chassis with AKS 3004 stabiliser Euro overrun device and Trailer! The highlight is the unique, integrated self-levelling system sink and a four-burner hob complete! Finish ; all you need is water to wipe up spills is designed to our! Also looks more like crazing than cracks, however the marks on the rear are! No liability will be accepted for damage caused by fair wear and tear, willful damage, or!