Again, I received no response. birth or adoption of a child, Ongoing support is available for career advancement opportunities in So he sprayed and the next morning on our patio more maggots and some other half dead half alive bugs. We agr. is maintained; ensure compliance with any/all applicable contract terms, company policies and/or state/federal laws. Sign up to receive new job alerts based on your preferences. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Website Communicate and coordinate with internal departments including organization of and participation in weekly departmental meetings. I need immediate assistance regarding this issue. Prepare documents, letters, and other communication materials for internal and external distribution; types and spellchecks documents, complies with statutory notice periods and any relevant document retention policies. Additional responsibilities include fostering seamless partnerships between Receivables staff, Community Managers and associates to ensure appropriate documentation and that all disputed accounts are addressed. They fabricated charges and refused to return my security deposit. Greystar is the global leader in multifamily real estate, offering expertise in property management, investment management, and development and construction of rental housing. As a matter of policy, BBB does not endorse any product, service or business. We decided that the best road of recovery would be right here in Florida with an already established medical team we trusted. How To Contact Greystar Corporate Office Headquarters. Received a bill for charges after move out that made absolutely no sense (for example ceiling needed full repaint) and called their accounts receivables. The team were extremely helpful with helping us make a choice on what to do. Additional responsibilities may also include partnering directly with community . . From day one my supervisors have been enthusiastic and attentive to everything I need to be great at my job. Submitting a response indicates a willingness to work with customers to make things right. Almost a month later, I was charged AGAIN for the application and admin fee. Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their salary. I had NEVER received a bill. Today, I am asking the BBB to please help me refund the full amount of rent Harmony charged me for the month of October. Receivables Account Specialist (Former Employee) - Lynnwood, WA - December 15, 2018. Leader in Rental Housing. Already signed up? Houston, TX 77042 USA. Greystar seeks to attract, recruit, advance and retain top talent. You have double charged me every month for trash and sewer and it blaten.. especially in this time after a hurricane where we barely had a trickle of water you've got some nerve and I personally have turned you in to the housing authorities. I tired to go on line and pay my rent but my account was disabled. Today, Website We decided to cancel our reservation and Ten Degrees informed us that we would be refunded our 200 holding fee. Tell me why my bill was $1500 the first month? The phone at the Marquee does not work most of the time so I could not call! Poor management for Well house apartments at Sutton London 16 sutton court road, sutton SM14FX in particular for car park. GET IN TOUCH WITH GREYSTAR We're pleased you're interested in reaching out to us. Three weeks before our move, my Mom was diagnosed with an illness that would require immediate treatment. Finally I received a printout of my account which clearly shows these amounts have been paid. They hired a third party vendor to access apartments unsupervised. Copyright Coporate Office Headquarters -2023. Greystar is an equal opportunity employer and will comply with all federal, state, and local laws regarding equal employment opportunities and pay. Communicate and coordinate with other internal departments as necessary. Over the years, Greystar has learned whats important to people when it comes to a place to call home. We are looking for a Support/Admin Specialist in Greystar's Receivables Department which is an entry level, full-time position currently in a virtual work from home environment with the possibility of moving to an office environment in the near future. BBB is here to help. Most of the complex is filled with nuclear contractors and our business and needs are not met satisfactory word gets out quick.I will not recommend your apartments from any of the staff at the VC Summer Nuclear Site due to this issue. I spoke with the manager karina at the time about moving out and that I would pay rent until the unit was rented out so it would break my lease. This position is a hybrid work schedule and must be. We do not accept scanned documents, images, or resumes containing images and/or icons. Average Greystar Accounts Receivable Clerk hourly pay in the United States is approximately $16.24, which is 11% below the national average. The place looks like a junkyard and we've been told they haven't hired a contractor to do the work. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. 35 miles You will know them by their fruits"The sense of "Community" that once existed here, no longer exists, with many long term residents choosing to leave because of your policies, inflated rates and poor management.Permits me to get to my point.On April 14th 2022, I renewed my lease (front page copy attached). Though times and technology may change, its our people who have made Greystar the global leader in rental housing.. By the end of that business day Eric called and informed us that our apartment was still OUR apartment..!!! 1Information is as of end of Q3 22. Information provided by various external sources. In the parking lot you can't even read the numbers. Team members may also participate in the 401k plan, once eligible. We use dedicated people and clever technology to safeguard our platform. I immediately contacted the representative by the name of Jessica L*********, provided bank statements proving that the fee was paid and she assured me "I will fix this and continue to follow up with you" I never heard from her again. My husband was able to get hold of the specialist Kyle H***, we were threatened to send this fee to collection and wreck our scores. Three years later, they have hired a collection firm to collect like 4 days of rent with three years of interest. development and career growth opportunities to our team members and look forward Thank You for your cooperation in this matter. 5 miles You are not a human for them just a number. The 2nd day I was here I went onto my patio and there were maggots in a empty plastic storage container that was on a Sunday. BBB reports on known marketplace practices. Corporate Phone Number: 1-713-953-7007. UK Portfolio Student Housing Acquisition & Development. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We take pride in knowing that our homes are inviting places for residents to celebrate lifes important moments. BBB Business Profiles are subject to change at any time. I live at Atlantic at Parkridge in Irmo SC and I was late on my rent for April due to oversight. Establish, model and ensure exceptional customer service expectations amongst team. Ensure accuracy of resident personal demographic and confidential information (i.e. Regular, full-time team members are offered arange of medical, financial, and other benefits from which to choose. Housing at leading colleges and universities developed both on- and off-campus that delivers amenities and accommodations students seek out today. I moved in March 2022. They said I should just file a claim on my renters insurance. By signing up, I acknowledge I have read the Greystar privacy notice, and I wish to receive email and SMS communications. There was nothing on our patio. My family and I live at Mountain view casisa in Phoenix. Went back to the office and the representative there agreed that there should be a zero balance. This unique approach and our commitment to hiring the . Search radius (visually hidden) Direct message the job poster from Greystar, Referrals increase your chances of interviewing at Greystar by 2x. Management has no clue of what is going on and blame Greystar for all the changes. Myself and my partner placed a holding deposit of 200 on an apartment in the new Oxbow apartments in Salford. She has been in and out of the hospital suffering with not only a broken heart but heart problems, pneumonia, high blood pressure, diabetes, etc. confidential assistance to listen and help you find It is well appreciated! Choose from one of the three topics below to let us know what we can do for you today, and we'll reply as soon as possible. Country Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number, Opt-In I finally decided I wanted to speak with a manager, this sparked something because I finally got a response from Jessica who politely let me know "She's going above and beyond to assist me and is waiting on a response from the property manager to further assist" Jose G***** was who she was referring to (Prose on South Main) who I contacted myself and stated he was waiting on a response from Receivables. Staffs are nice and friendly.HOWEVER, I discovered that landslide dropping of management standard even though front staffs are still nice friendly.But senior management presented impolite , unprofessional and irresponsive attitude towards neighbour. every time at renewal I get a form attached to my door with renewal options . Lynnwood, WA, Join to apply for the Customer Care Admin Specialist role at Greystar. Salary information comes from 6 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. opportunity employer. I then tried to send comments to the apartment concerning this issue but profile was disabled as well. It goes against our guidelines to offer incentives for reviews. Please help with this issue. I applied for an apartment at Broadstone Little Italy, which is managed by Greystar Properties. I have been the tenant of the well house since last June and all in all the overall service experiences and facilities maintenance has been satisfactory.However, since this Jan, the well house had implemented an unreasonable and absurd parking regulation in which the hired parking management company will issue penalty to resident simply because they did not properly display the parking pendant right in front of the windscreen that always hinder the sight of the driver and cause extra workload and trouble to the resident. Greystar is an equal opportunity employer and will comply with all federal, state, and local laws regarding equal employment opportunities and pay. Read more. We would be happy to assist you further. I have drainage backing up for 6 days. 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