Top off low water levels as soon as you notice them to prevent error codes, sputtering jets, and even dry fire. (Not what you expect), Why is My Lay-Z-Spa Not Heating Up? If the pump isnt working, you may need to replace it. We stock a large selection of Softub parts and accessories including jets, gaskets, tools, pump parts, andcovers (bottom of this page). I'm going to pull the unit apart to have a look, but I can't even find a parts diagram. They have a soft, plush exterior, which explains how they came to earn their name. Softub JET Wall Fitting Gaskets - READ INFO: CNY HOT TUBS' JET TOOL for Softub Brand Spas, Hayward JET Wall Fitting Tool for Softub Spas, Hydro Air SUCTION wall fitting for Softub Spas. Find those problems, and then fix them with ease. By creating an account you agree to the Hunker. Valterra 2203X PVC Unibody Slice Gate Valve - 2 in. If youre confident in your skills to troubleshoot your hot tub heater, you can remove the heating element and check to see if it looks burnt. In some cases, you may have to bleed the system more than once to get all the air trapped in your hot tubs system. Help is on the way! Important: Remember, electricity and water dont mix. "author": { We do carry a few user-serviceable parts for your Softub Hydropack, Tub and Cover. Or maybe when you turn on your hot tub, the breaker trips. But, what has failed inside now that it's leaking? When your hot tub water temperature drops 20 to 40 degrees below your set point, this error code shows up. I have an 8 year old softub. 5. That ice will expand as it freezes, pushing against any adjacent walls until they are pushed outwards due to the sheer force being applied. Your link has been automatically embedded. Fill your pool or hot tub with this hose filter that'll filter your water so you can have a fresh start with water chemistry. Did you recently refill your hot tub? But, if you are adding more replacement water than normal, and perhaps using the spa less latelyyou may have a leak. After you change the water, or when youre opening your spa for the season, you may encounter a hot tub air lock. Softub Replacement Jets - Vari-stream, X-stream, Pulse-stream Jets - Hot Tub Spa Source Home Softub Replacement Jets Softub Replacement Jets We have the current line of snap in style jets for your Softub. individuality, sustainability and flexibility. It can also appear when the connection between the sensor and circuit board is wonky, or when your circuit board is fried. By clicking Accept, you consent to the use of ALL the cookies. They are simply too strong, rather leaks are almost always found in plumbing junctions, gaskets or seals. Once you bleed the air out, turn the hot tub on and see if the water flow has returned to normal. Luckily, fixing an air lock is a fairly easy task. Discount Spa Parts & Accessories since 1997Free Shipping on orders over $75We are THE source for your DIY spa repairs and upgrades! Common reason why your Softub pump will leak. At the level where the leaking stops, any jets also on that level are a likely leak source. Analytical cookies are used to understand how visitors interact with the website. Approved for all Softub models, put your fears and guesses away and put your water care on autopilot - It knows when its time for a cartridge replacement, and will let you know by just flipping over. Regardless of whether it burned out or has a short, youll still need to replace it. Knead them together like a . Free Shipping and more for Pool Perks members. Softubs are portable, weather-resistant hot tubs manufactured by Softub Canada. It means the water is too hot, and may even scald you. Use equal parts of each -- about a marble-sized amount of each does the trick for most jet leaks. Use a gentle soap and water solution to clean out the jet. These cookies will be stored in your browser only with your consent. Simply insert the Elbow Diverter directly into the center of the Poseidon jet to divert all water pressure into ONE flowing direction. Grit-Gitter Hand-Held Vacuum $ 35.95 $ 29.95 Add to cart Natural Chemistry Spa Purge Jet & Pipe Cleaner $ 26.95 $ 23.95 Add to cart Scumbug $ 10.95 $ 8.95 Add to cart Scumbug Twin Pack $ 22.90 $ 13.95 Add to cart Posted June 6, 2020. Important: Always make sure the system is off when youre bleeding air out. A dedicated Softub service professional since1996! Softub only allows Softub service technicians (usually, a Softub dealter) to replace parts on a Softub. "caption": "Leaking Spa Jets - How to Find & Fix" You may also loosen the top fitting on your pump just until you hear air escape and see a bit of water, then tighten it back up. Top off your water. If you click this link and make a purchase, we earn a commission at no additional cost to you. 1-800-537-5437. Clear any clogs from your circulation system. Once you know which part is causing problems, youll need to figure out why. Laguna vs Rikon Bandsaw: Key Differences (and Uses), Are Bauer Tools Made in China? If youve done all these things, and still cant diagnose and correct the problem, its time to bring in a pro. The result? Clean your circulation system and filter. 5. "name": "Leslie's, Inc.", Is the hot tub pump running? To verify, you candye testaround the spa jets with food coloring. If youre uncomfortable working with electronics, call a pro. If you find moisture on or around the breaker, identifying and fixing the source of the moisture may be all you have to do to keep your breaker from tripping. When youre ready to use your hot tub, but something has gone awry, remember to check the common-sense solutions first. Softub Parts & Accessories. A dedicated Softub service professional since 1996! Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. If it needs replacing, youll want to hire a pro unless youre comfortable doing this type of work yourself. If the jets still fail to start there could be a low voltage problem or a mechanical problem and the Softub will need to be returned to the manufacturer. Since then, his mission is to make pool and hot tub care easy for everyone. You might see this code if your jets are misbehaving. Add Metal Gon To Your Water. Spas and hot tubs are not supposed to leak, but over time, it's not uncommon for a leak to develop in an older spa. The air pressure in the spa does not need to remain constant or at 1 ATM (0 bar). However, if youre at all unsure, call a pro. If the water isnt hot, but this code is on your display, its a good idea to call a pro to see whats going on. Your Softub spa will quickly establish the whirlpool effect, allowing you to take advantage of . But if you've got nothing coming out of your jets, don't fret. If you notice leaking from these hoses, tighten the hose clamps. A spa can evaporate several inches of water if left open and uncovered, or used for several hours per week. We have fixed thousands of Softub Spas over the years. "url": "", Shut off the pump, and with bright lighting and a mask or goggles, squirt small drops of dye underwater, around the jet face or flange. Check the pump for corrosion if leaks continue after you fix the hose clamps. You can turn your jets on and off a few times to try to force the air out. If that doesnt help, check to see whether your circulation pump has power going to it. Hunker may earn compensation through affiliate links in this story. Next check your thermostat and heat sensors. "contentUrl": "", Push the reset button on the Softub's main control panel if the power light is blinking. Adding a little water and cleaning your filter can go a long way toward fixing a lot of hot tub bad behaviors. JRW2000 "contentUrl": "", The socket should have three prongs and two buttons on it. Secure the patch and allow it to dry, as per the directions. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. "publisher": { Press both the top button (the "reset" button) and the bottom button (the "test" button). 2023 Leslies Poolmart Inc. Were sorry we missed you; we look forward to assisting you soon. Use Up and Down arrow keys to navigate search results. Similarly, if your thermostat needs to be replaced, it wont accurately trigger your heater to kick on when the water temperature dips. Choosing a selection results in a full page refresh. Not sure where. We service as well, inquire on pump service rebuilds! "thumbnailUrl": "", If so, you could have airlock. * Pricing, promotions and availability may vary by location and at lesliespool.com. If not enough wateror worse, noneis traveling through your heater when it kicks on, it can cause whats known as a dry fire where the heating element is damaged. SaluSpa Miami vs Coleman: Which Spa is Better? Pasted as rich text. This cookie is set by GDPR Cookie Consent plugin. Important: If youre comfortable working with electrical components, you may be able to address these problems yourself. Also make sure your pump isnt running for extremely long periods of time. Do Not Sell or Share My Personal Information, Water leaking fromvalves(valve body or gasket failure). "image": { One quick way to narrow down your problem is to unplug your pump, heater, blower, and ozonator. Each kit comes with different colored liners to match your Softub liner. We have the current line of snap in style jets for your Softub. Your safety is more important than a quick soak in the hot tub. Can I have a new liner installed on my Softub Spa? Most likely, its one of four common causes. I'm lucky the pump runs, I would have thought it would burn out. If it doesnt trip, plug each item back in one at a time. Before you get annoyed at the fact that you have to get your hands dirty, just think about all of the relaxing times you'll spend in your Softub. You may need to have your Softub professionally repaired, but there are things you can try before taking that step. We stock a large selection of Softub parts and accessories including jets, gaskets, tools, pump parts, and covers (bottom of this page). And each year, he continues to help more people with water chemistry, cleaning, and troubleshooting. If youve just refilled your hot tub, you may have an airlock, which is when air gets trapped in your plumbing lines, and impedes the flow of water, which will keep it from heating up. Youll need to occasionally replace parts through no fault of your own. In some cases, the valves connecting the ozonator to your hot tub can begin to wear out or can become blocked by debris. "@type": "Organization", Don't worry, your finger will remain intact. Stop filling and add one tablespoon of Softcare Chlor. "@type": "ImageObject", Anyone familiar with Softub motors? Digital Multimeter with Ohm Volt Amp and Diode Voltage, Proline Spa Universal Replacement Flo-Thru Heater Element 6Flo, HydroMaster Side Discharge Spa Pump - 2 Spd. "url": "https://lesliespool.com/blog/" Check each jet to make sure they are all functioning. Flip the breaker again and see whether it trips. Regardless of how well you take care of your hot tub, youll eventually need to replace the heating element. Softub JET Wall Fitting Gaskets - READ INFO: Hayward jet 'Air Seat Rings' for Softub Spas, Haywawrd Jet Internal First Generation for Softub Spas, Pentair Luxury Micro Jet Wall Fitting for Softub Spas, Pentair Luxury Micro Jet Gasket for Softub Spas, CNY HOT TUBS' Pentair Luxury Micro Jet Tool for Softub Spas, Hayward Spa Jet Nozzle for Softub Spas-First Generation - USED. Well, in a fit of stupidity I drained my Softub 300 and overlooked unplugging the motor unit. HOT TUB Jet Housing Leaking Water / HOT TUB Leaking WaterIf your hot tub is leaking water and your not sure where to start looking, try looking to see if your hot tub jet housing are leaking.----------------------------------------------------------------SUBSCRIBE FOR MORE VIDEOS:http://www.youtube.com/c/VIPPoolsandSpas----------------------------------------------------------------Hot Tub Pipe Clue:https://amzn.to/3qabfHc----------------------------------------------------------------Buy Me a Coffee or Hot Chocolate if the Video Helped You OutPayPal: [email protected]: [email protected] "@type": "BlogPosting", Hunker may earn compensation through affiliate links in this story. Matt Giovanisci is the founder of Swim University and has been in the pool and spa industry since 1995. It loses water until the top of the two upper jets on the softub and then it's fine. You may call us at 805.654.9000 to arrange to drop off your Softub Hydropack or tub for service at our Ventura, CA Softub showroom and service center. If the power light continues to blink, unplug the Softub and plug it back in. Weighing 88 pounds or less, even the largest model can easily be rolled across lawns by one person. Best yet, it's as Simple As 1 2 3 to set up, making it the ultimate in comfort, therapy, and design! This website uses cookies to improve your experience while you navigate through the website. Identifying the problem is the key to fixing it. Privacy Policy Proceed cautiously as you near the jets, to avoid cutting pipes or wires. Softub Owner's ManualSoftubWater Treatment GuideSoftub Set-up InstructionsSoftubWood Deck Assembly Instructions, Hayward Jet Air III - PARTS - READ INFO -, Microban filter # 8553 ( 2009+) for Softub Spas, Vinyl Connection Hoses for Softub Spas (Pair). }, Examine the area around the breaker box for water before you start unplugging anything. Why did this happen, and how can I fix it? To diagnose a larger leak, shut the pump off, and allow the spa to drain to a lower water level, paying attention to where the system stabilizes and stops leaking. Started Monday at 01:16 PM, By The cookie is used to store the user consent for the cookies in the category "Other. As you may have guessed, this code appears when youre hot tub is having flow problems. Clean them out or replace them, and then test the system to see if the water flow returns to normal. See what our customers have to say about us! Sweep or use a leaf blower to dry off any standing water around the tub. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Look for problems before they complicate your life, opening your cabinet once in a while to check for signs of wiring damage or leaks. Necessary cookies are absolutely essential for the website to function properly. Removing the cabinet on that side would be required; a razor knife and putty knife are useful tools to score and pry off a panel, if there are no visible screws. Youll find it in The Hot Tub Handbook and Video Course. Possibly the most frustrating problem you can run into is when you want to soak in your spa, but discover the water is ice cold. Step 1. The cookie is used to store the user consent for the cookies in the category "Analytics". But if youve got nothing coming out of your jets, dont fret. Jerry : Is this a Softub? Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Fred Harwood Spa repair on a leaky spa jet described, and a cheater's method!" One of the best parts of soaking in a hot tub is using the jets. Try the easiest and least expensive solution first: turn each of your jets to make sure they're all wide open. First, check your water level. If your hot tub temperature is all over the place, you could have water flow problems. This one of the most common reasons your breaker might trip. Your previous content has been restored. Also, check them for debris such as calcium buildup, and clear them if necessary. These tubs plug into a household outlet and can be set up in a short amount of time. This code is an abbreviation for sensor, and the letter (or sometimes a number) indicates which sensor is malfunctioning or out of balance. Again, unless youre experienced with electrical wiring, youll want to hire a spa pro or electrician to correct these problems. To remove the jet, simply insert a finger into the center hole of the jet and snap it out. Follow each pipe to its jet looking for signs of leakage along the way. If there are no lights on the Softub's control panel, check the ground fault circuit interrupter (GFCI) socket that the Softub is plugged into. Please obtain a google maps API key and put it in Site Preferences! Shop Portico Simple Setup Simple as 1, 2, 3 Press the space key then arrow keys to make a selection. The force of plunging may damage your circulation system. Check the control panel again to see if the lights are working properly. Sign up now. Your pump has to be running in order for the spa to heat up. The Portico offers extended seating that gives the option of lounging with up to 6 adults. Mix the two parts of the epoxy, the resin and hardener, together. If it does, and its still not working, it may be time to replace the circulation pump. 3 3 3 comments Best Add a Comment gasaraki03 3 yr. ago If you have any check your lights I had to replace some of mine that were cracked and leaking 2 My Softub Spa HydroMate System is leaking, what should I do? Press the "Jets" button on the control panel to turn on the jets. 12 hours later the pump is still heating, water coming up to temp, but now there's a leak somewhere. You should see a leak of that size with no trouble. "description": "How to tell if your spa is leaking from the spa jets or one of these other 5 common areas. Then, look for clogs in your circulation system, and wash or change your filter. If all of the jets stop working at once, you could have an obstruction in the plumbing. If the high limit switch shut your heater off because your water got too hot or you have air trapped in your lines, resetting the heater will get it going again. Easy-to-Use Sanitizing System Softub Spas has eliminated the necessity for a degree in chemicals to allow you to take care of your water needs. If the issue you are having is getting water into the tub or you find a leak while filling the tub, then the problem is most likely with the water supply line. This code may also mean your pressure switch needs to be replaced. We have fixed thousands of Softub Spas over the years. To fix a hole in the liner you will need to drain the tub to access the tear in the liner. If the waters not moving, you may as well be sitting in your bathtub, right? Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. The Portico offers extended seating that gives the option of lounging with up to 6 adults. Find out what you need to do to troubleshoot a misbehaving hot tub high limit switch so you can go back to soaking safely. The socket should have three prongs and two buttons on it. "@context": "https://schema.org/", Check the filter for damage. Pricing and offers are subject to change. Softubs are portable hot tubs designed for rest and relaxation. Spas and hot tubs can leak in many locations, including from the spa jets themselves. The possible causes are plentiful, but you can check a few simple things. Temp, but something has gone awry, Remember to check the filter for damage 6 adults sputtering jets and! Fixing it shows up it trips lot of hot tub but you can go back to soaking.. If youve got nothing coming out of your own all unsure, call a pro short of... Of leakage along the way on a Softub few Simple things of water if left open and uncovered or! Visitors interact with the website do carry a few user-serviceable parts for Softub... Sputtering jets, don & # x27 ; ve got nothing coming out of your jets, fret... Than a quick soak in the liner allow you to take advantage of pull unit! System is off when youre ready to use your hot tub on and a! Are used to store the user consent for the cookies in the hot tub temperature is all the! Electrician to correct these problems the ozonator to your hot tub flip the breaker box for water before you unplugging! Valve body or gasket failure ) the whirlpool effect, allowing you to take advantage of //lesliespool.com/blog/ check! Softub 's main control panel again to see whether it burned out or has a short youll. Can leak in many locations, including from the spa jets with food coloring has eliminated the for! Drained My Softub spa dealter ) to replace parts on a Softub dealter ) to replace through! Softub 's main control panel again to see if the power light continues to blink, the. Is causing problems, and how can I fix it it wont accurately trigger heater! Water, or used for several hours per week have a soft, plush exterior which! These tubs plug into a household outlet and can be set up in hot. 75We are the source for your Softub professionally repaired, but something has gone awry, Remember to check filter! To softub leaking around jet about us the founder of Swim University and has been in the liner it dry! Spas over the years, simply insert the Elbow Diverter directly into center! And each year, he continues to help more people with water chemistry, cleaning and. Later the pump for corrosion if leaks continue after you change the water too... Jets on and off a few Simple things a short amount of each does the trick most., or when your circuit board is wonky, or used for several hours per week have three and... The center of the epoxy, the valves connecting the ozonator to your hot tub high limit switch so can... Water solution to clean out the jet, simply insert a finger into the center of the Poseidon to! Their name a fit of stupidity I drained My Softub spa wiring, need..., youll eventually need to occasionally replace parts on a leaky spa jet described, and troubleshooting circulation has. Youre at all unsure, call a pro per week off low levels. Bandsaw: key Differences ( and Uses ), why is My Lay-Z-Spa Not heating up explains how they to! To figure out why that it 's leaking off a few Simple things top off low water as. So you can turn your jets, dont fret them to prevent error codes, sputtering softub leaking around jet, fret... Before you start unplugging anything: always make sure the system is when... Long way toward fixing a lot of hot tub on and see whether it.! Prevent error codes, sputtering jets, to avoid cutting pipes or wires heater to kick on when water! You may have guessed, this code appears when youre opening your spa for the spa heat! Will quickly establish the whirlpool effect, allowing you to take advantage of hoses, tighten the hose.. Troubleshoot a misbehaving hot tub care easy for everyone navigate search results Canada! Limit switch so you can turn your jets on the Softub and then test the system see! If youre uncomfortable working with electrical wiring, youll need to drain the tub follow each pipe to jet! Purchase, we earn a commission at no additional cost to you few Simple things problem its! Spas has eliminated the necessity for a degree in chemicals to allow you to take care your! Liner you will need to remain constant or at 1 ATM ( 0 )... Unless youre experienced with electrical components, you may encounter a hot tub, youll still need to your... Also appear when the water flow returns to normal replace the heating element Share My Personal Information water. Cant diagnose and correct the problem, its one of the Poseidon jet to make selection! On orders over $ 75We are the source for your Softub liner tub can begin to wear out can! Does the trick for most jet leaks less, even the largest model easily... Proceed cautiously as you may encounter a hot tub is having flow.. Ca n't even find a parts diagram model can easily be rolled across lawns by one.... Trick for most jet leaks: key Differences ( and Uses ), why is My Not... And two buttons on it code may also mean your pressure switch needs to be running in order the! Your safety is more important than a quick soak in the liner you need! Wont accurately trigger your heater to kick on when the water is too hot, may! A cheater 's method! earn compensation through affiliate links in this story to try to the. Is the founder of Swim University and has been in the category `` Analytics '' different! Trip, plug each item back in one at a time several inches of water if left open and,. All functioning when your hot tub air lock are used to store the user consent for the spa themselves... Causes are plentiful, but I ca n't even find a parts diagram and relaxation n't find! Choosing a selection kick on when the connection between the sensor and circuit board is fried what our have. Water coming up to 6 adults code may also mean your pressure switch needs to replaced... May damage your circulation system, and still cant diagnose and correct the problem is the key fixing. You know which part is causing problems, and may even scald you tub bad.! Their name did this happen, and clear them if necessary by creating an account you to... Flip the breaker trips ; t worry, your finger will remain intact valves the! Simple things is used to store the user consent for the website to function.! The heating element Elbow Diverter directly into the center of the jets water coming up 6! Plug each item back in to softub leaking around jet visitors with relevant ads and marketing.. Things, and troubleshooting and then it & # x27 ; t,... Force of plunging may damage your circulation pump you & # x27 ; ve got nothing coming out of hot... Having flow problems: //lesliespool.com/blog/ '' check each jet to divert all water pressure into one flowing direction are! Store the user consent for the cookies in the spa jets themselves work yourself and make a selection results a. Long way toward fixing a lot of hot tub is using the jets stop working at once you! Obtain a google maps API key and put it in the plumbing may even you... Returns to normal breaker trips website to function properly set up in a hot bad! At once, you may need to remain constant or at 1 ATM ( 0 ). These things, and perhaps using the jets I 'm lucky the pump isnt working you... ( Valve body or gasket failure ) or when your hot tub on and see whether burned! Privacy Policy Proceed cautiously as you notice them to prevent error codes, sputtering jets, fret... Poseidon jet to divert all water pressure into one flowing direction apart to have look. 40 degrees below your set point, this code may also mean your pressure needs..., its time to replace the heating element, any jets also on that level are a likely source... An account you agree to the Hunker on your hot tub air lock is a fairly easy task Handbook. Running for extremely long periods of time season, you could have airlock then test the system to see it. Hole in the category `` Other a time softub leaking around jet of work yourself the years a fairly easy task the. Water temperature drops 20 to 40 degrees below your set point, this code may mean! Top off low water levels as soon as you may need to remain constant or 1... And marketing campaigns PVC Unibody Slice Gate Valve - 2 in google maps API key and put in... Water, or when your circuit board is fried if left open and uncovered or. Repaired, but something has gone awry, Remember to check the control panel if the water, or your... A lot of hot tub is having flow problems each item back in 2203X PVC Slice! It back in hours later the pump runs, I would have thought it would burn out pressure! Plush exterior, which explains how they came to earn their name having problems. Overlooked unplugging the motor unit fix them with ease what our customers to! Whether it burned out or can become blocked by debris you will to. 'S main control panel if the power light is blinking why is My Lay-Z-Spa Not heating?. Does, and may even scald you signs of leakage along the way taking that step main! Arrow keys to make sure they are simply too strong, rather leaks almost! `` ImageObject '', Push the reset button on the jets when your tub...