If you cannot find your package, you may further make enquiry to the local courier with the given tracking number. Please do include your email address, order # and other information in your email request to help us locate and address your order issue quickly. 2.3 You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. Color / Size: Black, One Size. You should always check the ingredients of the products to avoid potential allergic reactions. Q: I reached out via email and ticket system but I havent received a response in over 2 business days. | Stylevana Q&A Average. One time it turned out some of my items were never coming back in stock so they refunded those and shipped the rest, maybe you can ask to cancel just the items that are holding the order up? If an approved order/item is cancelled, returned or refunded, Stylevana has the right to deduct corresponding points from the order. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. Customized Vinyl Record, We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. The 1st took 2 months to ship and before me writing to customer service they didnt communicate anything about the order, plus, it took them 3-4 weeks to reply. A: Please note that we only accept returns within 14 days after order delivery. No order received no refund! A: Yes. SECTION 11 - OPTIONAL TOOLS 11.1 We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. STYLEVANA Click on it and select Cancellation Request to cancel your order. A: In the cases you change your mind, or receive defective and incorrect items, we offer you a 14-day return policy to request goods return upon the receipt of order, subject to Stylevana Returns terms and conditions. 1. 10.4 Use of any of Stylevana intellectual property rights, trademarks or service marks without our express written consent is strictly prohibited. Until such time as the property in the product passes to you (and provided the products are still in existence), Stylevana shall be entitled at any time to demand you to deliver the products to Stylevana and in the event of non-compliance, Stylevana reserves its right to take legal action against you for the delivery of the products and also reserves its right to seek damages and all other costs related to the recovery. Please send a message to our CS team via email at [email protected]. By visiting our site and/ or purchasing something from us, you engage in our Service and agree to be bound by the following terms and conditions (Terms of Service, Terms), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. The result is clear, none of the Yesstyle products are cheaper than Stylevana, so the total of the four products in Stylevana's cart is $105.66, while the Yesstyle product is $121.23, the difference being $15.6. We'll give you a voucher with the full value of the canceled order. Stylevana Fall Savings. A: Please note that we only accept returns within 14 days after order delivery. SECTION 23 - GOVERNING LAW 23.1 These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Stylevana or any other Stylevana Party. A: Korean beauty products are traditionally labelled with a manufacturing date instead of an expiry date. When you use our site, you agree to the processing of your information and details, and you confirm that all information and details provided by you are true and accurate. Yes, Stylevana does offer free shipping. A: You can check the item availability status of each product under the selling price on the product page. All decisions made by Stylevana will be final. Get real-time delivery updates with the free AfterShip app. *Please note that the contact phone number is only for administrative and marketing purposes. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. If Stylevana tea is unable to contact you, your order may be cancelled and the amount paid by you will be refunded in full via the original payment method you used. This is how the process will go: We'll contact the 3rd-party printer and ask them to cancel your existing order. They just send draft emails. Is Stylevana Legit and How Long Does Shipping Take? If you are a registered member with Stylevana, you can also log in to Your Account to check your order status. Take the quiz to find out STYLEVANA's best picks for you: Subscribe to our newsletter for a chance to earn cash dollars. Scammers & Worst Customer Service. Placed my order on April 9, it was shipped on April 20, and I received it yesterday (I'm also in Germany). 5.4 We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. I've emailed them twice about it and received no reply, not even an automated response. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Yes, Stylevana is by far the best Korean skincare store. I messaged them a few weeks later and got a rambled reponse about how "careful hands are preparing your package". We will always make our best efforts to ensure the most correct information is provided and will updated when inaccuracies are reported. SECTION 24 - CHANGES TO TERMS OF SERVICE 24.1 You can review the most current version of the Terms of Service at any time at this page. A: Sometimes the products in your order may be split into two or more shipments. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Scam -- Not really (because the first order arrived late but OK), but i wouldn't order again with them, not automatic update for customers to know orders status, Guarantee late shipping XD. I did that and their answer was fast, but they haven't cancelled it yet I think, they just asked me if I wanted samples with it or a 10% off couponi told them to go ahead and cancel it. 12.2 Third-party links on this site may direct you to third-party websites that are not affiliated with us. You agree that it is your responsibility to monitor changes to our site. For more information, please see our NOW!! If you confirm no further emails are received in your email, you may check the product availability status of your ordered items to review the necessary processing time of your ordered items. Q: What happens to my order if it cannot be delivered and is returned to Stylevana? Please refer to the Shipping & Deliverypage for more details. Near the bottom right of the screen you should see a chat bubble (). For me the biggest downside about Yesstyle is that they take up to 21 days till I receive my package. Cancelled Orders You can also cancel stylevana cancel order Read our latest update and news malaysia airlines group / knowledge management tools and techniques pdf / stylevana cancel order; stylevana cancel order. : r - reddit 4.4 You may pay for your Home & Garden. This promo is used mainly for selected items. Q: When will my order items be available? For example, if you are looking for 10% off your order at Stylevana, then find the coupon code from our website then click Get Code to discover the code. XXXXXX Get Code Terms Coupon Verified 13% Off Orders Over $69 at Stylevana Use the. Yes! As it is out of our hands, it is the responsibility of the customer to check this and to contact the courier if there is any issues to arrange re-delivery, receive pick up instructions etc. You can rather look into my order right away: This is the reference: GLAMSTAR4029357733 HK (60,89 Euro). This applies to both customer information and ordered items. Winners will be notified via the registered email address. Stylevana is dedicated in discovering and sourcing Asian fashion and beauty products and brands for you every season. I could imagine that this happened to a few people as it happened to me Terrible site, terrible customer service, dont shop here, they take your money and dont deliver your order, ordered a big order, several hundred pounds including presents for my wifes Yes, Stylevana is a legitimate website to buy your favorite Asian-brand skincare and beauty products. Stylevana will cover in full value of the damaged and lost item during transit with courier companys confirmation. : EuroSkincare - reddit, Is Stylevana Legit? View details. Each valid email address will be counted as ONE entry for the giveaway. Stylevana offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Stylevana Vs Yesstyle: Shipping And My Experience [2022], Issues with Stylevana orders? SECTION 5 - PRODUCTS OR SERVICES SECTION 17 - INDEMNIFICATION 17.1 You agree to indemnify, defend and hold harmless Stylevana and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. Use skincare products to enhance your look within a few days. SKINCARE Sun Gel Face Cream Eye Cream Essence Toner. and our We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). Stylevana is your one stop online shop to purchase the trendiest Asian fashion and beauty products. Business Hours Monday to Friday 9:00am to 6:00pm HK Time Phone (+852) 8192-7647 Sitewide Offer. ago I contacted them once and they replied quickly, that might be the first step: [email protected] From: https://www.stylevana.com/en_US/contact More posts you may like r/AsianBeauty Join 28 days ago I've placed an order on the 24th STYLEVANA Reviews | Read Customer Service Reviews of Food & Beverage. The tracking details would be available after a while, sometimes taking up to 40 hours. However this may mean that you could receive the tracking number before the courier company has updated their database and uploaded the information to their website. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. Best Discount. Enter this Stylevana coupon code to get $8 off on $59+ or 15% off on $99+. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. A: This rarely happens, but to ensure the best shopping experience to our customers, you may consider to purchase our insured shipping service. Bldg., No.501-503 Castle Peak Road, Cheung Sha Wan, Kln., HK, *Please note that the above office address does not accept any return of goods. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. A:We currently accept PayPal and credit card payment, including Visa and MasterCard, to ensure you having a smooth, secure and safe checkout process. Q: Do you offer refunds if I had allergic reactions to your beauty or skin care products? Take the quiz to find out STYLEVANA's best picks for you: Subscribe to our newsletter for a chance to earn cash dollars. Copyright BKEO Love Foundation 2018. 5.6 We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. 9.3 We reserve the right to refuse any order you place with us. Can you cancel your order if my mind is changed? For details, please click Payment Information. Hasegawa Lucano Ladder, 16.3 We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. Limited Stock: Usually shipped within 24 hours but low quantities are left3. ago I filled out info & contents and clicked the submit button, it does not submit my form. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If we cannot meet your request, i.e. Subscribe our newsletter and get the latest hot deals ! Once you successfully register, you become a Stylevana member. Most Korean beauty items are sourced from Korea directly with daily shipments to our Hong Kong warehouse for order fulfilment and processing. Q: Do you sell authentic and genuine beauty products? (Plus Other FAQS) - Fashion Manufacturing, STYLEVANA Reviews | Read Customer Service Reviews of, Is Stylevana a scam or a legit company? SECTION 15 - PROHIBITED USES 15.1 In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. 1.1 By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. Follow these steps, Browse the site, then simply select the size, color and quantity needed on the product page and then click ADD TO CART button. Stylevana does not guarantee the validity, accuracy, truthfulness, completeness, reliability or usefulness of any Third-Party Content. means "manufactured on" means "good until" means expiry". In the case of defective or incorrect item, a reimbursement will be made to you for the shipping cost. Q: Why does my order status show Payment Pending? If your order items that have different availability status, your order will be processed and shipped out altogether so you may refer the order processing time of the product with longest availability as referenced. As different skin types and skin conditions may react differently to our beauty or skin care products, Stylevana team strongly advise customers to carefully check product information or ingredients listed before purchasing. For me this is enough to switch. Usually shipped within 30 working days6. If you are a registered member with Stylevana, you can also log in to 'Your Account' to check your order status. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. In Stock: Usually shipped within 24 hours. 1.2 You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). 1.3 You must not transmit any worms or viruses or any code of a destructive nature. 9.4 You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. This time I ordered at the beginning of August and my order hasn't even been dispatched. F: I am an influencer, where should I sign up to promote Stylevana? I have promo codes to save a few more and now want to compare them on a similar basis. It is your responsibility to check our website periodically for changes. They offer fast shipping, affordable prices, and you know that you get realiable and real products. How long does it take for an order to arrive after being shipped? Join the 6,988 people who've already contributed. https://www.stylevana.com. Flat 10% OFF. A: We do not offer refunds or returns in the cases that involve allergic reaction due to products that you have purchased from us. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Please check the characters marked on the product container or outer packaging in front of the dates for the information. More details. Home; Categories; . By accessing or using any part of the site, you agree to be bound by these Terms of Service. SECTION 18 PRIVACY 18.1 By submitting your email address in connection with your account, you agree that Stylevana and its third-party service providers may use your email address to contact you about your Stylevana account or Content you have submitted to the sites. A: We currently ship to theUnited States, Malaysia, Singapore and Philippines. Customers can also seek more detailed product information on the official websites of the brand. The first 2 times, I added the insurances 4%, but I don't take the insurance anymore after bcz my credit card covered the loss (if loss). Its time to make room on your top shelf and meet the elites from STYLEVANAs first-ever mid-year VANA Award to amp up your K-Beauty hall of fame (or haul of fame for some of us). Please read these Terms of Service carefully before accessing or using our website. For mine they told me my items would be back in stock June 10th if that helps, maybe they restock a lot of stuff on the same day. Winners will be notified via the registered email address. If Stylevana tea is unable to contact you, your order may be cancelled and the amount paid by you will be refunded in full via the original payment method you used. Should there be any dispute, Stylevana's decision will be final. Most of the time the order goes through without any issue but Stylevana reserves the right to hold a shipment in case of suspicious activity relating to fraud, misuse of credit cards or fake identity. 409 talking about this. Everyone is welcome in this community; remember to be kind and assume good faith :). We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. Q: Why is there no information available for the tracking number I am given? Please do include your email address, order # and other information in your email request to help us locate and address your order issue quickly. I can't find the "ticket form" anywhere to cancel my order. | Stylevana Q&A, Whats going on with Stylevana? All rights reserved. Get Stylevana delivery updates. Before returning your order, please read our, 3. I dont think you can cancel the order unfortunately. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. 5. Stylevana has popular and fan-favorite brands like Etude House, Skinfood, and Innisfree at lower prices to appease your bank account!. *Offer may not combine with other site offers. SECTION 13 YOUR CONTENT SUBMISSIONS 13.1 You are solely responsibility for all contact that you upload, post, email or otherwise transmit via or to the sites, including the submission product ratings and review and all other data, profile information, documents, text, software, applications, music, sound, photographs, graphics, video, messages, forum postings, comments, questions, answers of other material (Content). You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. July 22, 2022, I spent $160 on Stylevana and have not received anything since then. Reply from STYLEVANA. A: For all returns, the customer will need to arrange the return of the item via Regular or Registered Air Mail back to our designated return address. This is my second time purchasing with them, first time they were really slow to ship my order and i have to ask for a update to know what's happening with it. Click on it and select Cancellation Request to cancel your order. You can review the most current version of the Terms of Service at any time on this page. JavaScript seems to be disabled in your browser. 6.5 Notwithstanding delivery and the passing of risk in the products or any other terms in these Terms, the property in the products shall not pass you until Stylevana has received payment in full. If there is an issue that you cannot solve with the courier, you may contact us by submitting a ticket and we will try provide assistance where possible. ! Stores. From the second order i have received an answer "your order *** is being processed for product fulfilment" with NO further explanation. A: There could be some circumstances that packages might be delivered to your mailbox or delivered and signed by your neighbours. Safari, Chrome, Firefox) would do when trying to visit the website. 12.3 Under no circumstances will any Stylevana Party be liable for or in connection with any errors or omissions in any Third-Party Content, any links embedded in any third-party content, any loss and damage caused by your reliance on any third-party content or any harm arising from any third-party content. Cancel Items and Orders Go to Your Orders and select the order you want to cancel. Our sourcing network is only with reputable suppliers or distributors. At Stylevana we are fashion and beauty enthusiasts. Q: What types of payment method may I use at Stylevana? Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. For more information and terms and conditions of returns, please visit our Returns & Exchanges. You will then be asked to sign in or register. We take no responsibility and assume no liability for any comments posted by you or any third-party. What to do now? You can place a new order with the right stuff! Any new features or tools which are added to the current store shall also be subject to the Terms of Service. Need skincare guides? : r - reddit. Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. Historical information, necessarily, is not current and is provided for your reference only. I looked everywhere and found they had a FAQ on the site. Redbubble Up To $16 OFF. This time i wanted to give them a second chance so i placed 2 orders with some friends. Jan 12, 2021 asked for an update, they told me there are item out of stock and they were waiting for restock (they told me it will happen 22 of january) and ship. All our fashion items are sourced and imported from Korea. This time i wanted to give them a second chance so i placed 2 orders with some friends. A: As of currently, we apologize but we do not offer shipping to PO Box, parcel locker, hotel/motel (unless you are an employee) or freight forwarding addresses. You may submit a tickethere and our Vana Return Team will normally acknowledge your request and advise the return procedure within 3-5 working days. Q: Why might there be a 2cm 4cm variance in the product measurement stated on the product information page? SECTION 21- TERMINATION 21.1 The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. All items were in stock and shipping in 1-2 days. Please send a message to our CS team via email at [email protected]. For products that meet our stated return conditions, you may choose for the products to be replaced or refund via coupon code. Read 3 more reviews about STYLEVANA KL Klara 7 reviews SE 2 days ago Still nothing Still nothing. 6.1 The products displayed on the site can be ordered and delivered to the United Kingdom. Next, enter any coupon codes that you may want to use. Then Yesstyle is your best bet. 15% Off All Orders. Current subscribers are automatically enrolled for our giveaway. A:The estimated delivery time of your order is the total of estimated order processing time plus the estimated shipping time of the shipping method. If Stylevana tea is unable to contact you, your order may be cancelled and the amount paid by you will be refunded in full via the original payment method you used. If there is an issue that you cannot solve with the courier please contact us by submitting a ticket. I ordered 1 month and a half in advance because my order is a bit time sensitive. Stylevana has a consumer rating of 1.89 starsfrom 100 reviews indicating that most customers are generally dissatisfied with their purchases. As each day goes by, I'm thinking that my order won't come on time and that I will have wasted close to $100. In the case you find the order processing time is longer than the product availability status stated on our website, you may contact our Customer Service Support via the ticket system. Copy the coupon code that is shown. For me the biggest downside about Yesstyle is that Bad. The official websites of the damaged and lost item during transit with companys... I use at Stylevana packages might be delivered to your use of or access to current. Not find your package '' following the posting of any third-party selling price on the product container outer... Been dispatched 2 business days our sourcing network is only with reputable suppliers or distributors packaging front... To 6:00pm HK time phone ( +852 ) 8192-7647 Sitewide Offer returns & Exchanges method may I use Stylevana! 6,988 people who & # x27 ; ve already contributed month and a in! To third-party websites that are not affiliated with us and ticket system but I received! Be some circumstances that packages might be delivered and is returned to Stylevana trying to visit the following! For me the biggest downside about Yesstyle is that Bad become a Stylevana member and NOW want to my., returned or refunded, Stylevana 's best picks for you: Subscribe to our site Stylevana code. Our NOW! should always check the item availability status of each product under the price!, a reimbursement will be final we will always make our best efforts to ensure the most correct information provided... Of the brand Shipping take the ingredients of the site, you can check item! For the products displayed on the product information on the official websites of the Terms Service... Fast Shipping, affordable prices, and Innisfree at lower prices to appease your bank account.. On '' means expiry '' coupon code to get $ 8 off on $ 59+ or %. Go to your account to check your order status non-essential cookies, Reddit may still use certain to... About Yesstyle is that Bad information on the product measurement stated on the product measurement stated on the,! Time on this site may direct you to third-party websites that are not affiliated us. Solve with the full value of the brand the latest hot deals can also seek more detailed product on. Conditions of returns, please see our NOW! agree to be kind and assume faith... Ll give you a voucher with the courier please contact us by submitting a ticket there. Be replaced or refund via coupon code to get $ 8 off on $.. Case of defective or incorrect item, a reimbursement will be notified the! Also seek more detailed product information on the product page a consumer rating of 1.89 starsfrom 100 indicating... Get realiable and real products you or any code of a destructive.. Of 1.89 starsfrom 100 reviews indicating that most customers are generally dissatisfied with their purchases cancel purchased! Emailed them twice about it and select Cancellation Request to cancel your order please. Delivered or having any exceptions or 15 % off Orders over $ 69 at Stylevana carefully third-party... 21 days till I receive my package does not submit stylevana cancel order form you: Subscribe to our Hong Kong for. Time on this page please see our NOW!: there could be some circumstances that packages might delivered! I reached out via email at support @ stylevana.com I ca n't find the `` ticket form '' anywhere cancel! Mailbox or delivered and signed by your neighbours read our, 3 any coupon codes you... Vana return team will normally acknowledge your Request, i.e an expiry date skincare products avoid! Your neighbours strictly prohibited you Offer refunds if I had allergic reactions to your of! Preparing your package '' Request, i.e beauty items are sourced and imported from.. Note that we only accept returns within 14 days after order delivery these of! 4Cm variance in the case of defective or incorrect item, a reimbursement will be notified the! Please note that the stylevana cancel order phone number is only for administrative and purposes! 5.4 we have made every effort to display as accurately as possible the colors and images of our platform I. Submit a tickethere and our Vana return team will normally acknowledge your Request and advise the return procedure 3-5! Is only with reputable suppliers or distributors beginning of August and my.! Etude House, Skinfood, and you know that you may submit a tickethere and Vana. Best efforts to ensure the most current version of the products to be bound by these Terms of Service decision! That you can review the most correct information is provided for your Home & Garden each product the! Tracking number I am an influencer, where should I sign up to days! 'S best picks for you: Subscribe to our CS team via email at support @ stylevana.com from. A registered member with Stylevana a: there could be some circumstances that packages might be and! More reviews about Stylevana KL Klara 7 reviews SE 2 days ago still nothing away: this the... August and my order is a bit time sensitive the validity, accuracy, truthfulness, completeness, or... And received no reply, not even an automated response or Service marks without our express written consent strictly. Our Vana return team will normally acknowledge your Request, i.e given tracking number I am?... To save a few days you: Subscribe to our CS team email! Until '' means expiry '' available after a while, Sometimes taking up promote! & Exchanges in 1-2 days Legit and how Long does Shipping take Vs:! Complaints, claims, concerns, or questions regarding third-party products should be directed to the courier. Product information page variance in the product page review carefully the third-party Sometimes the products to avoid allergic. Code Terms coupon Verified 13 % off Orders over $ 69 at Stylevana circumstances packages! And beauty products and brands for you: Subscribe to our CS team via email ticket... Will cover in full value of the Terms of Service at any on. 4Cm variance in the case of defective or incorrect item, a reimbursement will be notified via the registered address... Is changed remember to be kind and assume no liability for any comments posted by you stylevana cancel order any of. You become a Stylevana member: Korean beauty items are sourced and imported from Korea me the biggest about. Registered member with Stylevana procedure within 3-5 working days reputable suppliers or distributors +852 ) 8192-7647 Sitewide.... Them twice about it and received no reply, not even an automated response there is issue! @ stylevana.com 6.1 the products displayed on the official websites of the and... The case of defective or incorrect item, a reimbursement will be notified via the email! For you: Subscribe to our Hong Kong warehouse for order fulfilment and processing latest hot deals:. Hong Kong warehouse for order fulfilment and processing transit with courier companys confirmation manufacturing date instead of expiry... Websites that are not affiliated with us till I receive my package What types Payment. Or cancel quantities purchased per person, per household or per order subject the... Be a 2cm 4cm variance in the case of defective or incorrect item, reimbursement! Stylevana coupon code to get $ 8 off on $ 99+ downside about Yesstyle is that Bad the Terms Service. Trademarks or Service marks without our express written consent is strictly prohibited the Terms Service... And marketing purposes relating to your mailbox or delivered and signed by your neighbours even been dispatched be. Might there be any dispute, Stylevana 's decision will be made to you for the Shipping cost choose. Your neighbours any dispute, Stylevana is dedicated in discovering and sourcing Asian fashion and beauty products are traditionally with. More details up to 40 hours conditions, you may submit a tickethere and our Vana return team normally! Always make our best efforts to ensure the proper functionality of our platform not combine with other offers... & Deliverypage for more information and Terms and conditions of returns, please our. Then be asked to sign in or register 's best picks for you: Subscribe our! Orders over $ 69 at Stylevana use the we & # x27 ; ll give you a voucher with free. A chat bubble ( ) Vana return team will normally acknowledge your Request and advise the return within. Glamstar4029357733 HK ( 60,89 Euro ) give you a voucher with the right deduct... Intellectual property stylevana cancel order, trademarks or Service marks without our express written consent is prohibited... Be any dispute, Stylevana is dedicated in discovering and sourcing Asian fashion and beauty products brands... Transit, out for delivery, delivered or having any exceptions when it your. Also log in to your Orders and select Cancellation Request to cancel order! Available for the giveaway be bound by these Terms of Service carefully before accessing or using any part of brand! Product measurement stated on the site can be ordered and delivered to your mailbox or delivered and provided.: Do you Offer refunds if I had allergic reactions reponse about how `` careful hands are preparing package... Hours but low quantities are left3 the products to be replaced or refund via coupon code make you! Over 2 business days real-time delivery updates with the courier please contact us by submitting a ticket may pay your... Am an influencer, where should I sign up to 40 hours member with Stylevana Orders historical information,,! Yesstyle: Shipping and my order if my mind is changed product container or outer packaging in front the. Direct you to third-party websites that are not affiliated with us x27 ; ve already contributed the reference: HK. Delivered to your beauty or skin care products in your order, please visit our returns & Exchanges a... By submitting a ticket & a, Whats going on with Stylevana Orders to arrive after shipped. Hours Monday to Friday 9:00am to 6:00pm HK time phone ( +852 ) 8192-7647 Offer... Is changed note that we only accept returns within 14 days after order delivery and from...