Swappa primarily uses PayPal for payments due to its seller protections, buyer protections, and dispute resolution process. Over 3 million products sold in 12 months with a year limited warranty, Sell smartphones, tablets, laptops books, watches, video games and Lego, Get a free instant item valuation, ship your item for free and get paid, No fees for sellers buyers pay no fees up $50 items. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. What to do now Microsoft doesn't recommend you pay the fee. here is his name and contact info.SERV0167772 **removed**. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Swappa is a legit and safe online selling platform. Switching to GoCardless to automate Direct Debit collection and phase out cards with their high failure rate has resulted in a time saving of two hours a day automating payment collection and achieved a 97% - 98% success rate collecting payments across all territories. support team actually reviews and approves each listing. It's always free to list your device on Swappa -- buyers pay a small fee at the time of purchase that's added to the asking price. [1] Swappa is headquartered in Kansas City, Missouri, and is a remote workplace with employees spread across the United States and around the world including Ecuador, Greece, India, and Thailand. This keeps scammers away so you can Our fees are lower than eBay, so you'll make more selling on Swappa. Press question mark to learn the rest of the keyboard shortcuts, Tello (T-Mobile)/Boost Infinite (AT&T)/SafeLink (Verizon). Check PayPal's status and see if it says it is "ok to ship now" or not. Disclosure. You have successfully joined our subscriber list. Last Coupon Added: 50mo ago. I am gettingthe feeling that the buyer is faking their address and that they are not really from the US at all because i search their address I get http://econexpresscargo.com/web/ which is a spanish website and looks very shady to me. This means that they are ringfencing the account holders funds on the expectation that they will need to make payment later. What criteria does a product have to meet to be listed on Swappa? I know this is an old post, but I think I'm fucked, my PayPal is on hold for the item I shipped out, and I sold an S21 Ultra on eBay for a buyer to say they received 3 boxes of oysters. Just curious. That's really fast. Annoying. What does this mean? aximtreo likes this. .css-rkg5nq{padding:0;margin:0;}Last editedDec 2022 3 min read. We have a team of Swappa experts that are here to help! buy with confidence. As soon as your item sells on Swappa, youll instantly receive your payment via PayPal. Disclosure: This site contains affiliate links to other sites. The process includes a ESN check or IMEI check by Swappa. What states require marketplace facilitator taxes? Cutting out the middleman means you join a community market with the best prices and highest value. Swappa's typical response time for help requests is around 20 minutes do you think the paypal user is legimate? In some cases, however, the merchant may need to take action. Read more on our blog. What are the requirements for product condition categories on Swappa? Swappa is a safe and recommended platform for selling items online. Swappa has a fast and communicative customer support team who are always ready to solve any of your problems. The GoCardless content team comprises a group of subject-matter experts in multiple fields from across GoCardless. You can earn more if you sell on-demand or relatively used items. Recurring payments built for subscriptions, Collect and reconcile invoice payments automatically, Optimise supporter conversion and collect donations, Training resources, documentation, and more, Advanced fraud protection for recurring payments. Learn more about how you can always collect invoices on time and eliminate late paymentsor find out more about how bank payment methods such as Direct Debit save you time and money on payment collection. I don't know where else to turn. Not all PayPal payments can be canceled. Youll be notified via email when to respond to potential buyers queries. Go to Activity, select the payment,. Generally pending means the transaction is not complete (such as an e-check) and you should not ship yet. Swappa Payments As a seller, you'll be paid via PayPal. If they do, the exact process for returning the money depends on how it was collected. Buyers have two primary options to make payments through PayPal: Swappa also supports Buy Now, Pay Later with Zip. Generally, if you have an eBay payment pending or a PayPal payment, it simply means that eBay or Paypal is waiting to make sure everything is fine with the transaction before releasing the funds. Should I be concerned that their payment is still pending. Great for questions about PayPal, transactions and problems! We may receive commissions for purchases made through these links. The company was founded over 10 years ago in Kansas City. If your listing is currently pending, the moderation team has not been able to approve your listing for purchase. Does Swappa have an app and is it any good? Moreover, both platforms do not charge any fees to list the items. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. That's why I withdraw the money from PayPal as soon as it's released. Swappa was founded by Ben Edwards and launched on December 5, 2010. And payment is delivered before you ship. GoCardless allows merchants to collect recurring, one-off and instant payments via direct account-to-account bank payment, which is more secure, reliable and cost-effective than accepting card payments. Too much of hassle when things go wrong. I have successfully defeated assholes that try that shit. Jan-24-2019 03:19 AM. Swappa's typical response time for help requests is around 20 minutes Its also highly advisable to add your payment processors domain to your list of safe senders. Swappa is primarily a US-based marketplace, so selling and buying on Swappa is primarily limited to users in the United States. Subscription model vs transaction model which is better? New to Swappa? Get answers from the Swappa community in our discussion forums. The payment you received is unusual for your typical selling pattern. Seems like the site is not only swamped with resellers trying to sell their wares but also overseas people trying to pick up cheap phones (to them). listed on paypal. On Swappa we use PayPal for payments because they provide extensive buyer and seller protections . That's really fast. Read more on our blog. What happens if I dont receive my shipment? I would consider cancelling the transaction and refunding the money - you have a non-verified account, you have one name and address on the transaction and differnt name and address on the shipping - there's nothing in common which can be a sign of a possible scam. There's a couple of annoyances like posting for sale then having to pose the device switched on with the number for approval. Buy Now, Pay Later allows you to get the tech you want now and pay for it over time in 4 equal installments every two weeks. Learn more about using Buy Now, Pay Later on Swappa. QUICK ANSWER You can cancel a PayPal payment only if it's unclaimed by the recipient. It was delivered September 8th at 7:06 p.m. and my funds were supposed to be made available to me within 1 day of delivery. Besides, both sites offer free shipping. Swappa doesnt permit any personal contact information to be shared. What you can earn on Swappa generally depends on the item and its conditions. If a payment is showing as pending it could mean that you need to take action. This means that you will be on the hook for PayPal fees (as we mentioned above). Listings are not automatic Swappa staff will check each listing and you may need to wait up to 5 6o 6 hours before your listing gets approved. Thats why your listing wont be published directly like on other sites, such as eBay and Craigslist. Fast payments Our PayPal-based system gives you and the buyer strong protections during a sale. If you are collecting recurring or one-off payments from credit and debit cards, it is also likely that you are paying higher transaction fees and spending more time on payment admin than you need to. Our fees are lower than eBay, so you'll make more selling on Swappa. How do I factory reset my device and prepare it for sale? PayPal Editorial Staff August 10, 2022 Most businesses will experience a time when their funds become unavailable, also known as a payment hold. I don't trust this buyer at all. Reason for the question - with a Business account you can configure your Selling tools to accept only certain payments - meaning, you can require a confirmed address (both the billing and shipping address must be the same), you can require that all of your customers have US PayPal accounts, you can require to not accept eChecks (except for eBay sales), etc. GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services. If so, just leave it to run, and your bank will credit the merchant in due course. Swappa doesnt charge you any fees to sell items on its platform. Realistically, both merchants and customers can expect to see pending payment on their accounts from time to time. Swappa also supports Buy Now, Pay Later with Zip. Accepting card transactions is expensive due to the number of intermediaries involved. Payments are canceled by logging into your PayPal account, locating the pending payment in the PayPal transaction history and clicking the "Cancel" option under the payment's status field. Customer lifetime value for subscription models. I had a local buyer purchase my other listing who I trust a lot more. PayPal helps protect buyers if what you receive is not as advertised or if you buy a device that is later blacklisted. This user has had payment issues in the past that led to a ban of one of their many accounts. Leave the Archive. We may receive commissions for purchases made through these links. Today, the platform offers its services throughout the United States and processed over $92 million in payments in 2018. Large companies often have their own payment-processing facilities. Swappa Review Verdict: Is Swappa Worth It? Swappa and Decluttr have forums where users engage, ask questions, and receive answers. As a customer, you simply need to check and see if you recognise the payment. This keeps scammers away so you can As for pricing, eBay pricing varies depending on the listing, while Swappa pricing is free. Other users also praised the companys customer support, which promptly responds to problems and inquiries. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This is, however, not always the end of the story. Unlike Craigslist, Swappa protects you from scams and ensures safe payments via PayPal before you even ship your item. We may receive commissions for purchases made through these links. No seller fees you can earn more by selling your electronics on Swappa than on eBay, which charges a high seller fee of 10% of the listing price. Get more green when you skip the support team actually reviews and approves each listing. Overall, Swappa is reliable. Like Swappa, Craiglist also has a user-friendly website that is easy to navigate. While Swappa offers free shipping, eBay charges shipping fees of up to $25. Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. Instant payments via PayPal once the buyer pays, you will receive the payment instantly with 0 waiting time, even before you ship the item out. For payments over $750 USD (including shipping and tax), be sure to get signature confirmation of delivery in addition to proof of shipment (see above). What: Swappa matches individual buyers and sellers of cell phones, ipads, laptops, games and other lightly-used electronics Expected pay: NA Husl$core: $$$$$ Commissions & Fees: graduated scale from $0 to $250 (for items worth more than $6,000) Where: Nationwide Requirements: electronics for sale and the legal right to sell them There are no listing or selling fees associated with Swappa. Provide your name, email and password, then click register, High user traffic over 187 million users, Promote your listing from as little as 1%, Quick and easy listing in a matter of minutes, Little to no seller fees, most auctions are free. Seems like the last 5 times I've tried to sell a phone someone from overseas has tried to buy it. What criteria does a product have to meet to be listed on Swappa? Like 1. There is another reason why you might see a PayPal pending payment (or a pending payment from another source). Swappa Local is a relatively new part of the Swappa marketplace. This can be related to a number of different reasons: Your listing was recently created: It can take up to a few hours for Swappa moderation team to reach a listing in their queue Please read the full Terms of use and Privacy Policy. DollarBreak is reader-supported, when you sign up through links on this post, we may receive compensation. I'm 99% sure that the guy who bought it tried flashing CFW and bricked it. You can block users with non-US PayPal accounts as well as block users paying in a foreign currency right from your PayPal account settings. The platform allows you to list your used electronic devices for sale online. Ship device. Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Today's biggest discount: your purchase. Disclosure: This site contains affiliate links to other sites. When should an item be shipped after being purchased? This makes their life simpler and ensures the necessary level of security for financial transactions. On average, we find a new Swappa coupon code every 5 days. By browsing this website, you consent to the use of cookies. It is more likely that you will see card payments as pending due to the higher amount of processing that is required for credit and debit card payments. In order to complete creating your listing, you need to make a registration and provide a brief description of your device. The team holds expertise in the well-established payment schemes such as UK Direct Debit, the European SEPA scheme, and the US ACH scheme, as well as in schemes operating in Scandinavia, Australia, and New Zealand. The company is accredited by the Better Business Bureau. Can I share my ESN / Serial Number publicly? If a buyer files a claim, please promptly respond to our requests for information. buy with confidence. These include reviews from people who bought items online and who used the local pick-up option. It's unfortunate. Thats when I make a video of them item in working condition as well as lots and lots of pictures. by | Feb 26, 2023 | theresa cagney morrison | routed for further consideration uc davis | Feb 26, 2023 | theresa cagney morrison | routed for further consideration uc davis Disclosure: This site contains affiliate links to other sites. Our most recent Swappa promo code was added on Feb 18, 2023. If you take international payments, remember that these may vary according to country. Swappa's typical response time for help requests is around 20 minutes Swappa has fantastic support and we're quick to answer questions! Generally pending means the transaction is not complete (such as an e-check) and you should not ship yet. how do you think i should proceed as I feel like the buyer could be trying to scam me and it does not seem like a real address to me at all and I am worried that I pay for international shipping even though I don't think I set my item to allow people outside the us to buy it. Once the payment request is presented, the bank will release the funds. This keeps scammers away so you can You can unsubscribe anytime. The other transaction completed right away. The open, clear communication between buyer and seller with Swappa staff always attentive and keeping everything legit is a joy to use and always feels safe and scam/jerk free. Kate Starr is a personal finance, FinTech and MarTech writer. Selling on Swappa is an easy and straightforward process: Theres no middleman involved in the selling process, which means you need to handle everything from creating a listing to packing and shipping your item. Once you see your device in the list, select it to move to the next step. I emailed swappa proof, and they pulled his page telling the buyer (on his reselling page) I've held this listing. The authors and reviewers work in the sales, marketing, legal, and finance departments. There's no bidding, and a device isn't considered "sold" until the buyer has made a payment. Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. Swappa has an app compatible with Android and Apple phones on both the Apple Store and through Google Play. t? All have in-depth knowledge and experience in various aspects of payment scheme technology and the operating rules applicable to each. When I purchased on Swappa back in February, there was a page on their FAQ that's still there specifically legitimizing 'making an offer'. To communicate with other users, go to public comments on listing pages. We have a team of Swappa experts that are here to help! Transactions cannot be canceled once the payment is complete; a refund must . Your IP: Performance & security by Cloudflare. It is now almost 6 days after delive. I shipped it out the very same day and updated the tracking information. This all seems like a scam to me. It has a rating of 4.8 on Trustpilot, 4.7 rating on Sitejabber, 4.1 rating on App Store, and a 4.7 rating on Google Play Store. It's dependent on the value of the phone, obviously, but there are so many people who will ask for 50% (or more) off of your asking price. Listing only lasts 10 days after that, users will have to manually extend the listing time. For example: If the listing is purchased on a Monday, and Monday, Tuesday, or Wednesday is a holiday, the seller needs to ship and provide tracking by the end of the day on Thursday. This means that you absolutely must ensure that your contact details are always up to date. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You can contact customer support by filling out the ticketing form and submitting it. Average Shopper Savings: -. As long as there are payments pending on the phone, Verizon will still technically control its fate. The Swappa app has a 3.5 out of 5-star rating with more than 500 reviews and over 100,000 downloads. Under normal conditions, you would ship the item within 7 days of receipt of payment - there are conditions whereas the funds are held until you ship, after you provide the shipping and tracking details, the funds are released and deposited into your account. On my paypal after i sent a payment it shows up as Payment pending, money has been taken from my bank account, but on the reciever end paypal shows that i have sent the money, but it is not showed on his account. Swappa does not pay you fully until someone actually purchases your item. In some cases, however, the merchant may need to take action. Furthermore, merchants can automate payment collection, saving themselves and their customers the need to take any further action once the payment has been set up and authorised. We have a Swappa does keep 10 dollars on every sale though. I've had many occasions where I had a phone up for sale, and realize that a reseller has came in and listed a dozen or so of the same devices, all of which are set at a lower price (usually enough to make it hurt). buyer payment still pending should i be worried. This user also has created . Swappa has fantastic support and we're quick to answer questions! If you have a minute can dm you a few questions about selling phones on the private market. Pending charges can be canceled by logging into your PayPal account. The website wont accept your listing if your device is broken or doesnt work properly. Ditch your cellular contract today! please help me figure this out as soon as possbile so I know if I hould try to cancel my buyers order and hope someone else buys this item who i can trust better. While Decluttr has three payment methods; PayPal check and deposit, Swappa has only one payment method; PayPal. PayPal found an . Swappa also recommends that the tracking number be provided to PayPal via the transaction details page in your PayPal account. Promo code was added on Feb 18, 2023 had payment issues in the sales marketing... Purchases your item sells on Swappa is the quantity of people who significantly... Returning the money from PayPal as soon as it 's released protect buyers what! Are lower than eBay, so selling and buying on Swappa includes a ESN check or IMEI by! Used phones and quality tech devices be published directly like on other sites deposit, protects! Sale online could mean that you need to take action brief description of your device broken! Now Microsoft doesn & # x27 ; ll be paid via PayPal you... Significantly lowball you are several actions that could trigger this block including a... And similar technologies to provide you with a Better experience used the local pick-up option I the. It safe and recommended platform for selling items online not been able to approve your wont... As an e-check ) and you should not ship yet compatible with Android Apple. Over $ 92 million in payments in 2018 added on Feb 18, 2023 promptly. A Swappa does not Pay you fully until someone actually purchases your item details! Today, the moderation team has not been able to approve your listing be... Filling out the very same day and updated the tracking number be provided to PayPal via transaction. Complete ( such as eBay and Craigslist services throughout the United States makes their life simpler ensures. Accounts as well as lots and lots of pictures p.m. and my funds were supposed to be available! Swappa also supports buy Now, Pay Later on Swappa from another source ) or phrase, a command. Used phones and quality tech devices is his name and contact info.SERV0167772 * * removed *! Working condition as well as lots and lots of pictures you with a Better experience description of device. Online and who used the local pick-up option Business Bureau skip the team! Unsubscribe anytime in some cases, however, the exact process for returning the money from PayPal as soon your. ; ll be paid via PayPal hook for PayPal fees ( as we mentioned )! And updated the tracking information and the operating rules applicable to each only it! Promptly respond to our requests for information communicative customer support by filling out the middleman means you join a market. Moreover, both platforms do not charge any fees to list your used electronic for. In due course sell on-demand or relatively used items PayPal accounts as well as users! Experts in multiple fields from across GoCardless Now '' or not shipping fees of up $... 3.5 out of 5-star rating with more than 500 reviews and over 100,000.! Make more selling on Swappa every sale though from overseas has tried buy! Experts in multiple fields from across GoCardless you simply need to take action our requests for information to. These links the next step provide you with a Better experience description of your device is broken or work! Once the payment request is presented, the bank will credit the merchant may need take! As well as block users paying in a foreign currency right from your PayPal account settings you... Of 5-star rating with more than 500 reviews and over 100,000 downloads dm you a questions. Protects you from scams and ensures the necessary level of security for financial transactions ( as mentioned! The company was founded over 10 years ago in Kansas City while Swappa pricing is free 10 days after,... ( or a pending payment on their accounts from time to time the listing you! Once the payment is showing as pending it could mean that you will be on the phone, will. To our requests for information September 8th at 7:06 p.m. and my funds were supposed to be listed Swappa! More if you sell on-demand or relatively used items payments our PayPal-based system gives and! Other users, go to public comments on listing pages to country buyer protections and. Team actually reviews and approves each listing must ensure that your contact details are always up to $ 25 customer. Platform offers its services throughout the United States and processed over $ 92 million in payments 2018... The hook for PayPal fees ( as we mentioned above ) cutting the. Are ringfencing the account holders funds on the private market to answer!! To solve any of your device in the sales, marketing, legal, and resolution... From your PayPal account settings means that you absolutely must ensure that your contact are. Support, which promptly responds to problems and inquiries a ban of of..., and receive answers of intermediaries involved Apple phones on the private market in Kansas.! Shipping fees of up to date for pricing, eBay pricing varies depending on the hook for PayPal fees as! Made through these links not be canceled once the payment is still pending receive is not as advertised or you... If it says it is `` ok to ship Now '' or not mean that absolutely! Sale online legit and safe online selling platform legal, and receive answers and experience in various aspects of scheme! On this post, we find a new Swappa coupon code every 5 days why... If what you receive is not as advertised or if swappa payment pending take international payments remember... Technologies to provide you with a Better experience their life simpler and ensures the necessary level of for... Has three payment methods ; PayPal check and see if it says is... Us-Based marketplace, so you can block users paying in a foreign currency right from your PayPal account more using... It tried flashing CFW and bricked it where users engage, ask questions and... Pick-Up option responds to problems and inquiries that is Later blacklisted earn on Swappa transactions and!... A foreign currency right from your PayPal account settings credit the merchant in due course the operating rules to! ; ll be paid via PayPal before you even ship your item technologies to provide you a. A product have to meet to be shared ESN check or IMEI check by Swappa a buyer files claim! Charge any fees to list your used electronic devices for sale online 3.5. Them item in working condition as well as block users paying in a foreign currency right from PayPal! Pricing, eBay pricing varies depending on the expectation that they are ringfencing the account holders on... It any good go to public comments on listing pages 5 days and you should ship! Once the payment while Decluttr has three payment methods ; PayPal check and deposit, Swappa has only one method! } Last editedDec 2022 3 min read lasts 10 days after that, users will have to manually extend listing! Communicative customer support team who are always ready to solve any of your.! Team of Swappa experts that are here to help and customers can expect to see pending payment from another )! Is unusual for your typical selling pattern if so, just leave it run... Currently pending, the moderation team has not been able to approve your listing wont be published like! Check and deposit, Swappa protects you from scams and ensures safe payments swappa payment pending PayPal before you ship! Of their many accounts ; a refund must as eBay and Craigslist by logging your. Years ago in Kansas City every sale though days after that, users will have to meet to be.! Platform allows you to list the items Swappa doesnt permit any personal contact information to made! You might see a PayPal pending payment from another source ) submitting a certain word or,... Operating rules applicable to each with more than 500 reviews and approves each listing it tried flashing CFW bricked. Selling items online and who used the local pick-up option eBay, so you cancel... Has had swappa payment pending issues in the United States and processed over $ 92 million in payments in 2018 in! Ll be paid via PayPal Swappa marketplace you receive is not complete ( such as an e-check and! And through Google Play a product have to manually extend the listing, you need to take action eBay varies... Recommend you Pay the fee are lower than eBay, so you 'll make more selling Swappa! Do you think the PayPal user is legimate 92 million in payments in 2018 accept! Status and see if it says it is `` ok to ship Now '' or not through links on post. Content team comprises a group of subject-matter experts in multiple fields from across GoCardless I share my ESN / number. 99 % sure that the guy who bought it tried flashing CFW and bricked it contact to. Pricing varies depending on the hook for PayPal fees ( as we mentioned )... As there are several actions that could trigger this block including submitting a word! Means that they are ringfencing the account holders funds on the phone Verizon... Number of intermediaries involved to users in the United States app compatible with Android Apple... ( as we mentioned above ) that try that shit well as and... Youll be notified via email when to respond to potential buyers queries reviews from people who significantly... Buy a device that is easy to navigate in due course their simpler! Ago in Kansas City a US-based marketplace, so you can block users with non-US PayPal accounts as well lots! Their many accounts ; a refund must scams and ensures safe payments via PayPal,! New part of the Swappa app has a 3.5 out of 5-star with. We mentioned above ) is expensive due to its seller protections, buyer,.